How-It-Works:

1. Scheduling

Complete the Start-A-Repair form or call us at (800) 705-6495 to schedule a vehicle pickup from your home or workplace, or to arrange a drop-off at our Santa Ana repair facility.

2. Pick Up or Drop Off

A Real Auto Body flatbed tow truck will pick up your vehicle or you personally drop it off at our Santa Ana repair facility. We proudly serve all of Orange County, Los Angeles County, and the Inland Empire with our pick up and delivery service.

3. Estimating

Your vehicle is estimated using OEM guidelines and repairs are negotiated with your insurance company.

4. Repairs

Repairs are completed using only “REAL” OEM factory parts and recommended repair procedures. No aftermarket or used parts, ever.

5. Updates

You are updated by your dedicated customer service rep throughout the process. We deliver concierge level service at no extra cost to you.

6. Vehicle is Completed

Your vehicle is completed and returned to you along with your FREE $500 Visa Gift Card on insurance claims over $2,500.